Yes its true they do monitor and record conversations, I don’t understand why a company would record such an explicit conversation, surely the client has no-knowledge of this.
Several times I could tell that there was a 3rd person on the line, my clients grew upset and never phoned again.

Also when emailing customer service, Good Luck! They kept $40 dollars that I earned because I made a second account. This I learned through another Chat Host because they would not return any of my emails, but answered hers.
As far as checks go, rather than depositing them, try to cash them straight out. Yes the Teller will have to ask 5 other people for assistant.
Right now I’m trying to log into an account where I’m due $44.00 no luck.

The irony is, there is no excuse for a lack of integrity when running any business, if a client is speaking to you, they have already paid, so why shouldn’t anyone NOT receive there funds that are due, with friendly customer service.

This company needs to return to the board room and incorporate good old fashion respect and dignity towards its Chat Host.

I am so thankful to the person who started this web page, it was a great idea, gives us all a chance to vent our plight!